In My Opinion - Discount Model Trains

I ordered from Blue Ridge Hobbies in July 2008. They shipped promptly and when there was a
problem with the order they said to return the item and they credited for the cost of the item
plus postage. The gentleman I spoke to on the phone was helpful and eager to correct any problems.
I would give them a top rating.
From: Model-railroad-hobbyist.com
Submitted by rail.bird on Wed, 11/19/2008 - 14:29

Thank you so much for all your help yesterday. You answered or confirmed (almost) all my questions,
or at least the ones I could remember to ask, and I really appreciate the time you spent with me.
It’s great to know that there are guys like you (Jon) and Frank around !
Andrew W.

I am very satisfied!
Per V. (Denmark)

You guys are AWESOME!!! Always the best prices and the best service. I'm a repeat customer and cannot imagine not checking BRH first when considering a purchase for my pike. Just received the Atlas B23-7 Engine and couldn't be happier. Will be back again and again and again and AGAIN!!!
Mike M.

I just ordered from you guys last week and order arrived
in great shape Fri. as you can see I'm a satisfied customer otherwise I wouldn't be
back. You're prices are awesome!! Even e-Bay can't touch the price on this 2-8-4
Ron N.

I would like to compliment you and your web site, it is by far the best I Have ever
visited and the easiest to navigate. Keep the good work!
Melvin P.

Just wanted to say thank you for such quick and professional service.
My order arrived, everything was perfect. I will be ordering again!
Walt G.

These prices are amazing. I wish I would have found you a long time ago.
Shawn C.

Keep up the great work. Your selection, prices and service are great. Thanks.
Gary B.

Frank: Thanks for the truly outstanding service. I started with HO model railroading in 1950, and never have I had a more pleasant buying experience. The package arrived less than 24-hours after we talked, nothing missing or damaged. Your knowledge of the materials I needed helped me make the sound decision necessary to ensuring the completion of an area that for eleven years has been nor more than a dream. Hands-on knowledge, willingness to take time to discuss my interest, good advice, great prices, quick service all have made me a new customer. If all retailers did business the way you do, this country would not be in an economic crisis. And, we'd all be able to make new friends as I feel I was able to do.
Thank you.
Joe G.

I have a pretty long list & BRH prices beat RRTrains.com for most of the items that was looking at. I've only ordered from them once, so I can't really comment on their customer service. I've been in their store and they seemed friendly enough.
SeadooChooChoo From Trains.com forum posting

My order arrived while I was away on vacation, everything was fine. Thank you for the GREAT service.

walt G

Really pleased with my first order from you guys. I'm interested in placing another order soon.
Kenny L.

My parcel arrived safely today. It was packed very well and very methodically!
I look forward to doing business in the future.
Mark D.

Thank you for your wonderful prices on many, many items!
Everette B.

First I want to say that I am very impressed with your service. My order arrived very quickly, unlike some other internet train stores. You have won yourself a new customer. I will be making another purchase (probably this weekend).
David E.

I just wanted to say that your prices are the best I have ever seen!! I went on Dallasmodelworks.com when they said they had a discount sale and here was really no discount they just charged more for shipping!*
Matthew P.
*PLEASE NOTE: On 04/30/09 we had received a call from the owner of Dallas Model Works advising us that the opinion of Matthew is incorrect and that Matthew did not understand their policies and charges. The opinion above is that of Matthew and not that of Blue Ridge Hobbies®.

Great Price, Great Service - only wish you had a branch closer to
me! Keep up the good work, Frank, it's a pleasure doing business with you.
Gary B.

Great Prices. Again!
Mark H.

You (Blue Ridge Hobbies®) are the Walmart® of
Model Railroad Discounters
Joseph V.

I'm with the Ramapo Valley RR club in New Jersey.
The club members love you guys
Rene M.

You have a very nice site. I look forward to doing more business with you.
Brandon P.

Thanks for the order that I put in. I received the supplies on
Friday morning. Many thanks for the patience of acquiring
the items and great service by yourselves. I will deal with you again.
Hayden U (New Zealand)
Shipment received in good order. In fact, I was pleasantly surprised at the time frame. Thank you. Look forward to doing more (with Blue Ridge Hobbies).

Kelly B.

I was very pleased with my first web purchase I made from you. Everything arrived quickly. I talked with the owner of the store about the web site and the "difficulty" I was having with it. He (I believe it was Frank?) was very helpful and I can find items with the help of my Walthers catalog item number. I've already placed another order through your website.

I'm always telling people about great places to shop on the web, and rest assured, your site will always be highly recommended by me.

I wish I lived closer to Greenville just so I could come up there and shop in person. I live in Waynesboro Georgia which is very close to Augusta Georgia. There isn't a decent model railroad shop in the whole area!

Keep up the great work!!
Rick P

You .....come out well ahead of other hobby stores with regards to customer servicing! You are to be commended!
Johannes S (New Zealand)

Thank you for the fine service! I will order from you more often!
Gary B.

Great service!
Wendy M.

I had .... visited your store and was impressed with your operation....
Tim B

Thank you for the very prompt service.
Paul B.

I've ordered from Blue Ridge Hobbies® before with great satisfaction!!
Great Website with unbeatable prices!!!
Stephen B.

Love your service to date and great prices
Ken F.

I can tell you from my personal experience that this is a very pleasant
hobby shop to visit and deal with. There is a limited stock for G scale,
but they can and will order anything that Walthers handles at good prices.
You can go to their well-organized web site .... and look at all the prices.
You can order on line for shipment directly to you or you can pick up web
orders from the store to avoid shipping costs. For example, there are 42 pages of
Aristo Craft items and 47 pages of USA Trains items on their web site.
Mike J.

..... they are reputable folks (that) offer more products at even better prices. The World's Greatest Hobby needs shops like Blue Ridge who are customer oriented and have good prices and experienced support.
Dave C.

Pleased with servicing, promptness and receipt in good condition for
order to Australia. In view of the good service, I am looking forward to ordering from you in the new year.
Neil G. (Australia)

It was a pleasure to talk to you on the phone and your prompt attention to my order especially at this time of year (December 2007)is amazing.
Jeff N.

(I am) Impressed by your website
Bob W (Australia)

Wanted to say thanks for following up and sending along my backordered decals from my order about 6 weeks ago. Some other places tend to forget about backordered items and then overcharge to ship them. You waived the
handling fee (thanks!) and shipped at cost for a small item
that wasn't available in my original order.

.....I like doing business with Blue Ridge Hobbies® and I will be back for more stuff.
James McR.

Loved the prompt service and once again thanks... you are the best!
Brandon R.

I sure do enjoy doing business with you guys.
Larry S.

I order quite a bit from Blue Ridge Hobbies®, whom I have found to have the best prices,
even better than Trainworld (albeit a buck or two less).
Nice people to deal with too, usually are on top of things.
Trains.com Forum member

....they are straightforward, knowledgeable, and honest...
he had all the right facts and knew his inventory.
Seneca

.... I received my GS4 and it is everything I expected. Excellent packing.
I hope to do more business with you.
Joseph

Here in Montgomery, we don't have a Model Railroad Store,
so it's great to find a dependable retailer that I can rely on......
I will definitely be using you as my main supplier.
Craig

....thanks for all your help. Looking forward to receiving....(the) model kits for my husband, Robert. He loves this site!! (its on our favorite list!) -----
Marguerite

...(the) web site (is) very clean and user friendly -----
Jamie Rinehart (Model Railroader Magazine)

*Opinions shown on this page are those of our customers and do not reflect the opinions of Blue Ridge Hobbies® or its staff.