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| Our
Customer Opinions* |
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some of our customer and website visitor opinions:
You guys are AWESOME!!! Always the best prices and
the best service. I'm a repeat customer and cannot imagine not
checking BRH first when considering a purchase for
my pike. Just received the Atlas B23-7 Engine and couldn't be
happier. Will be back again and again and again and AGAIN!!!
Mike M.I just ordered from you guys last week and order
arrived
in great shape Fri. as you can see I'm a satisfied customer
otherwise I wouldn't be
back. You're prices are awesome!! Even e-Bay can't touch the
price on this 2-8-4
Ron N.
I would like to compliment you and your web site, it is by far
the best I Have ever
visited and the easiest to navigate. Keep the good work!
Melvin P.
Just wanted to say thank you for such quick and professional
service.
My order arrived, everything was perfect. I will be ordering
again!
Walt G.
These prices are amazing. I wish I would have found you a long
time ago.
Shawn C.
Keep up the great work. Your selection, prices and service are
great.
Thanks.
Gary B.
Frank: Thanks for the truly outstanding service. I started with
HO model railroading in 1950, and never have I had a more
pleasant buying experience. The package arrived less than
24-hours after we talked, nothing missing or damaged. Your
knowledge of the materials I needed helped me make the sound
decision necessary to ensuring the completion of an area that
for eleven years has been nor more than a dream. Hands-on
knowledge, willingness to take time to discuss my interest, good
advice, great prices, quick service all have made me a new
customer. If all retailers did business the way you do, this
country would not be in an economic crisis. And, we'd all be
able to make new friends as I feel I was able to do.
Thank you.
Joe G.
I have a pretty long list & BRH prices beat RRTrains.com for
most of the items that was looking at. I've only ordered from
them once, so I can't really comment on their customer service.
I've been in their store and they seemed friendly enough.
SeadooChooChoo From Trains.com forum posting
My order arrived while I was away on
vacation, everything was fine. Thank you for the GREAT service.
walt G
Really pleased with my first order from
you guys. I'm interested in placing another order soon.
Kenny L.
My parcel arrived safely today. It was
packed very well and very methodically!
I look forward to doing business in the future.
Mark D.
Thank you for your wonderful prices on
many, many items!
Everette B.
First I want to say that I am very
impressed with your service.
My order arrived very quickly, unlike some
other internet train stores.
You have won yourself a new customer.
I will be making another purchase (probably this
weekend).
David E.
I just wanted to say
that your prices are the best I have ever seen!! I went on
Dallasmodelworks.com when they said they had a
discount sale and here was really no discount they just charged more
for shipping!*
Matthew P.
*PLEASE NOTE: On 04/30/09 we
had received a call from the owner of Dallas Model Works advising us
that the opinion of Matthew is incorrect and that Matthew did not
understand their policies and charges. The opinion above is that of
Matthew and not that of Blue Ridge Hobbies®.
Great Price, Great Service - only wish you
had a branch closer to
me! Keep up the good work, Frank, it's a pleasure doing business
with you.
Gary B.
Great Prices. Again!
Mark H.
You (Blue Ridge Hobbies®)
are the Walmart® of
Model Railroad Discounters
Joseph V.
I'm with the Ramapo Valley RR club in
New Jersey.
The club members love you guys
Rene M.
You have a very nice site. I look forward to
doing more business with you.
Brandon P.
Thanks
for the order that I put in. I received the supplies on
Friday morning. Many thanks for the patience of acquiring
the items and great service by yourselves. I will deal with you
again.
Hayden U (New Zealand)
Shipment received in good order. In fact, I was
pleasantly surprised at the time frame. Thank you. Look forward to doing more
(with Blue Ridge Hobbies).
Kelly B.
I was very pleased with my first web purchase I made from you.
Everything arrived quickly. I talked with the owner of the store about
the web site and the "difficulty" I was having with it. He (I believe it
was Frank?) was very helpful and I can find items with the help of my
Walthers catalog item number. I've already placed another order through
your website.
I'm always telling people about great places to shop on the web,
and rest assured, your site will always be highly recommended by me.
I wish I lived closer to Greenville just so I could come up
there and shop in person. I live in Waynesboro Georgia which is very
close to Augusta Georgia. There isn't a decent model railroad shop in
the whole area!
Keep up the great work!!
Rick P
You .....come out well
ahead of other hobby stores with regards to customer servicing! You are to
be commended!
Johannes S (New Zealand)
Thank you for the fine service!
I will order from you more often!
Gary B.
Great service!
Wendy M.
I had .... visited your store and was impressed with your
operation....
Tim B
Thank you for the very prompt service.
Paul B.
I've ordered from Blue Ridge Hobbies® before with great satisfaction!!
Great Website with unbeatable prices!!!
Stephen B.
Love your
service to date and great prices
Ken F.
I can
tell you from my personal experience that this is a very pleasant
hobby shop
to visit and deal with. There is a limited stock for G scale,
but they can
and will order anything that Walthers handles
at good prices.
You can go to their well-organized web site .... and look
at all the prices.
You can order on line for shipment directly to you or
you can pick up web
orders from the store to avoid shipping costs. For
example, there are 42 pages of
Aristo Craft
items and 47 pages of USA Trains items on their web site.
Mike J.
..... they are reputable folks (that) offer more products at even better
prices. The World's Greatest Hobby needs shops like Blue Ridge who are
customer oriented and have good prices and experienced support.
Dave C.
Pleased with servicing, promptness and receipt in good condition for
order to Australia. In view of the good service, I am looking forward to
ordering from you in the new year.
Neil G. (Australia)
It was a pleasure to talk to you on the phone and your prompt attention to
my order especially at this time of year (December 2007)is amazing.
Jeff N.
(I am) Impressed by your
website
Bob W (Australia)
Wanted to say thanks for
following up and sending along my backordered decals from my order about 6
weeks ago. Some other places tend to forget about backordered items and
then overcharge to ship them. You waived the
handling fee (thanks!) and shipped at cost for a small item
that wasn't available in my original order.
I really appreciate that
and you can look forward to business from me.
Good luck opening your
retail store. There aren't too many left in my area (Connecticut) and only
a good entrepreneur with good customer service can succeed. From my
experience, you will be very successful.
Andy B.
.....I like doing business
with Blue Ridge Hobbies® and I will be back for more stuff.
James McR.
Loved the prompt service and
once again thanks... you are the best!
Brandon R.
I sure do enjoy doing
business with you guys.
Larry S.
I order quite a bit from
Blue Ridge Hobbies®, whom I have found to have the best prices,
even better than Trainworld (albeit a buck or two less).
Nice people to deal with too, usually are on top of things.
Trains.com Forum member
....they are
straightforward, knowledgeable, and honest...
he had all the right facts and knew his inventory.
Seneca
....
I received my GS4 and it is everything I expected.
Excellent packing.
I hope to do more business with you.
Joseph
Here in Montgomery, we don't have a Model Railroad Store,
so
it's great to find a dependable retailer that I can rely on......
I will
definitely be using you as my main supplier.
Craig
I found your site on the internet and am impressed with
the
range of stock you carry
Frank
I just found your website, it is wonderful!
Tom
You are great to deal with.
Leo
With the holiday and the day of mourning ....and considering
the
extra-long weekend that was very good turn around time.
David
I received the order and wish to express my thanks and satisfaction for prompt
shipment
and receipt of the items in excellent condition.
You have solidified me as a repeat customer (nearest HS is 140 miles away
and sells at list). I will make sure the club members are aware of your
enterprise and the good pricing and service offered.
Larry
I enjoy doing business with you!
Harry
Nice doing business with you again....Keep up the great job!
Mark
I know who will
be my store from here out!
Evan
.... I will be buying from you in the future
because you are one of the few stores that answers emails promptly.
Robert
Thank you for all of your help with the tower
crane information.
Good customer service is rare these days and I truly
appreciate your fast response to my questions!
Candace
I appreciate the high level of responsiveness
and customer service I have
experienced from Blue Ridge Hobbies® to date, and love the low prices
and broad selection. I intend to be a frequent customer.
Gary
I'm glad you're in business. We don't have a
decent model
railroad shop in this area.
Dan
I have seen your advertisement in Model Railroader for
November, and saw that your
company promised the lowest prices. I have been looking at your website and must
admit that yes, you have the lowest prices...
anywhere, either online or in
shops.
Keld
Prices look good and based on the results of this, my first
order...
you will hear again from me. Thanks.
Ivan
Thanks for the great customer service
Jim
I am a satisfied customer and look forward to
ordering from you again.
Barry
It is just getting more difficult to find trustworthy, service
oriented
shops, whether online or regular stores and you are a rising star. Thanks
Mark
I’m happy. Super fast service and everything I ordered.
Jim
....we'll be doing business for some time to come....
Matt
....thanks for all your help. Looking forward to
receiving....(the) model kits for my husband, Robert. He loves this site!! (its
on our favorite list!) -----
Marguerite
...(the) web site (is) very clean and user friendly -----
Jamie Rinehart (Model Railroader Magazine)

*Opinions
shown on this page are those of our customers and do not reflect the opinions of
Blue Ridge Hobbies® or its staff.
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