Thank You so much for taking such good care of me. I really appreciate doing business with you. We don't get to much interaction with the Hobby Shops any more because everything is done online and it's become so impersonal but you really put out an effort to change that. So Thank You from a First Time Customer I will definitely  be looking to you for more Train Stuff.
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Richie Simpson

I appreciate the fact you care very mush about this great hobby.
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Eric Erickson

First thing I want to say is you’re doing a great job.  Your emails are very informative.
They tell me what’s going on in the hobby.  I get them by way of another email
I have.   

Now for the good stuff. 

I’ve been a long-time customer at Trainland-Trainworld.  I know just about everybody
at both stores and over many years I’ve bought a lot of stuff.  I want to tell
you I’m sick of the attitude those Bianco’s have.  They’re so arrogant, it’s
disgusting to hear them talk to and about customers like they were dirt.  Every time
I go to the Brooklyn store, I can hear one of them arguing over the phone with some
person who’s paid them good money and isn’t satisfied.  All they want is your
money and not the problems associated with defective products they sell.  I’m on
their email list so I get those sale day codes, but how stupid is this policy?  You
go to Lynbrook and you know there’s a sale code, but the guy next to you doesn’t
have it.  To me, that’s a bad business policy.  I happen to know the salesmen aren’t
allowed to tell you about these sale codes.  You know what?  If I get a chance to
talk to someone in the store, I make sure to tell him about these sale codes!  People
who learn this just shake their heads at the stupidity of this.  Then I tell them
where else they can buy these products, because Trainland ain’t got the best prices
no more!  He’s just announced a BIG SALE DAY this Saturday.  I think I’ll pass
up this golden opportunity.

It’s great to be able to buy things at prices that now beat Trainland’s prices.
He helped drive many a store in this area out of business with his cut-throat business
practices, and now he’s getting a taste of his own medicine.

Please feel free to print this email.  Maybe I’ll send you more!

email from unknown person with email starting with verumvendicare



Thanks for the update and insight.  Very helpful.  I have been a HO modeler since 1955.  Yes really.
I have most of what I need, but there are details, and new products that replace
old one with higher quality.

I recently discovered your site and ordered some detail pars, which you had.  Fabulous!
I will continue to follow you site.  Surely I will need something and finding parts
at discount prices is rare these days.

I live in rural Arizona about 120 miles from the nearest hobby shop (in Phoenix).

Keep up the good work and GOOD LUCK.  I am sure there are legions that depend on you.

There are almost a hundred members in the local (Prescott) model RR club and I will
promote your “store” to them.

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Donn Pease
Paulden, Aizona


Many thanks to you for providing
a great service to us model railroaders!
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Eric Erickson

Thanks so much for the personal phone call informing me that my order would be  delayed a bit due to problems with your supplier and FedEx. The eMails I had received had informed me of such, but your phone call was a reassuring  touch. Prior to my retirement I worked in a 'customer facing' role and was often  the bearer of bad news. I can't express enough how much your personal touch matters. Order received and my work-in-progress backlog has increased!  I started with this hobby in 1958 and have come to accept that most things are a journey.
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Cliff Smith

I've been dealing with on-line model railroad "stores" for over ten (10) years - some good, some not. 1st Place Hobby was my favorite, but it went out of business. At that point I discovered Blue Ridge. I've been very pleased with the prompt service and the prices. I have placed quite a few orders over the past several years with BRH; and Frank has always called when there was any question. Normally I don't devote time to review motels, retailers, etc, however I feel that the negative drama in an earlier review may have been a bit overstated. This is only my personal opinion, but I shall continue to order from Blue Ridge.
5 Star Google Review
Tony The Title Guy

The business is not really run as a full retail location, but we went in during its very limited retail hours to purchase a Lionel train set around Christmas time. The set was competitively priced against even online retailers. The owner was very friendly, helpful, and knowledgeable about his products.
4 Star Google Review
David Langenhan

Ordered from their online store. beautiful web pages. a little difficult finding the search page. had items delivered to store. owner explained how the website worked. was knowledgeable and very helpful with all my HO Scale needs.
4 Star Google Review
Richard Eaton

I received my order today (needed to pickup and sign package at USPS). Thanks. Only
recently discovered your website as have ordered from Trainworld and ModelTrainStuff.
We spoke on the phone recently. You're on my list; expect another order soon.
 B Magliocco

You are now my supplier of choice for all my model train needs.  Glad I found you!
J. Lochamy

Thanks for the great service and great prices.   While others are fumbling
around on what to do, you get it done with a great attitude.  It's a
pleasure shopping with your store.
A. Hirschfield

You guys by far have the best customer service.
J. Carl

To start off I really am blown away with your prices and service. It is just awesome!!!!
Gregg O.

I visited your shop a month ago on a visit to Greenville. I really enjoyed the visit.
You have a great place. In the future I'll send my Walthers orders to you!
R. Gibson